Watchfire Music
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Q

How do I pay for music


Watchfire Music responded on 02/20/2018
A

Once you click to put items in your shopping cart on our site, you are able to pay for the items by entering your credit card information when prompted on the purchase pages. Thanks for your interest!

Q

On what album does On Eagles wing appear?


Watchfire Music responded on 02/20/2018
A

February Update! You can now get "On Eagles Wings" on Julia Wade's new CD, Sunday Morning: click this link to the CD page: https://watchfiremusic.com/shop/albums/s...

and then click to listen and download the song: https://watchfiremusic.com/shop/songs/on...


Hi Anita,
On Eagles Wings appears in English on Lily Oyer's CD: http://watchfiremusic.com/album.php?dcid...
It also appears in Spanish on Julia Wade's "Alabado sea Dios" CD, entitled "En sus alas": http://watchfiremusic.com/album.php?dcid...
Finally, Julia has recorded the English version and it will appear on her next and forthcoming sacred solos CD. Release date TBA.
Thanks so much for your interest!

Q

I need to change my email to: sallysg26@gmail.com


Watchfire Music responded on 02/20/2018
A

Hi Sally!
We believe we have made the correct change for you. We'll email you to confirm the change.
Many thanks!

Q

How do I download the song I purchased this morning? Desiree Goyette “I Am The Lord”. It won’t let me create an account.


Watchfire Music responded on 02/20/2018
A

Dear Anonymous,

Please email us at support@watchfiremusic.com. We'll be able to look up your order, and help you create an accout as well as assign your purchase to your account.

But also -- there are 3 ways to access your download purchase:

You can access your downloads in three ways with each of your purchases:
1. At the point of purchase on the Order Confirmation Page — there is a button for every purchase on the right hand side — you might have to scroll down!
2. In your email confirmation, you receive download links again.
3. In your account on watchfiremusic.com. Just login to your account and you can retrieve your purchases there.

Please note that when you download, the files will transfer directly to your computer or mobile device, so you need to know where your downloads from the internet are automatically stored. For example, often a device is set to store downloads in the “Downloads” folder, the “Desktop” folder, or your “Documents" folder.

Enjoy the music!

Q

Is there a process for obtaining sheet music? I am chair of Music Committee of my church. Russ


Watchfire Music responded on 02/20/2018
A

Hi Russ! Thanks so much for your Fan Question. We apologize for not seeing this sooner!!!
We would love to welcome you to watchfiremusic.com and our store for Digital Sheet Music.

Basically, we have a strong left side bar search filter that helps you find music and music titles you may be looking for on any of our Shop pages (See the Shop dropdown on the Nav Bar at watchfiremusic.com.) You can also get an over view at our Shop Info page: https://watchfiremusic.com/shop-info/

We also offer a powerful resource for church committees and church musicians called Solo Thoughts. Our team of editors research and match 12 to 24 titles PER WEEK to match the each week of the Christian Science Quarterly Bible Lessons. You can find out about that at this link: https://watchfiremusic.com/solo-thoughts...

Finally, we'll email you a Welcome to WFM letter that is chock full of resources.
Thanks so much for your inquiry and you will hear from us via support@watchfiremusic.com.

Cheers!

Q

Is 2nd quarter 2018 SOLOTHOUGHTS out now?

This resource saves me! I adore it, and thank you for all the work you do to get it out to us.


Watchfire Music responded on 02/20/2018
A

Hi Susan!
Thanks for asking and for your very lovely comments! 2nd Quarter 2018 will be posted on Wednesday, February 21, 2018 -- tomorrow! Thanks again for your interest in the music and your use of Solo Thoughts! :)

Q

why do I have to give you my mastercard number just to be on your list to get you news ? Can't I give it to you when I order something?


Watchfire Music responded on 12/09/2017
A

Hi Janet!
No, you do not ever have to give your credit card number in order to join our email list. You may have seen the option to join our list while making a purchase and that may have confused the issue.

You can sign up for our our newsletters in the left column of the footer of our website, which shows on every page of the site. Or, you can sign up directly at this link: https://watchfiremusic.fanbridge.com/

We are happy to welcome you to our newsletter family!
Thank you!

Q

Hello,y speek french,have you frensh langage on the site,thank's so much,Ronald.


Watchfire Music responded on 12/09/2017
A

Dear Ronald,
Thank you for your question. At this moment, we do not have any French language content on our website. We wish we did! For the moment, we suggest that you use Google Translate in order to help clarify your navigation of our site and we do hope you find what you are searching for. If you would like to be in touch with us directly, please write us at support@watchfiremusic.com

Thanks so much!

Q

Is your music available to purchase?


Watchfire Music responded on 12/09/2017
A

Yes it is! We offer thousands of songs, CDs, digital sheet music and more. Just visit our site at https://watchfiremusic.com/ and choose the "Shop" link on the main Nav Bar. You will find strong search capabilities to filter down to exactly what you are looking for! Enjoy!

Q

How can I comment on your website. I've just examined it, searching for a song, going to the page for the music, and displayed the great variety of options for consideration, viewing, sampling, and purchase. The site manipulates smoothly and very clearly. Nice work!
Dave Cornell


Watchfire Music responded on 10/28/2017
A

Hi Dave! Thanks so very much for writing to us! We'd be honored to have your comments! At the moment, the place to make comments on the new website is on any News or Blog post. So, for example, if you wish to comment on the new site, perhaps take a look at our news post, "WFM Welcome!" at this link: https://watchfiremusic.com/2017/10/wfm-w... You can comment there, and please feel free to be in touch with us directly at support@watchfiremusic.com. Thank you Dave!