Watchfire Music
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Q

How do I change my email address?


Watchfire Music responded on 08/15/2018
A

Hi hilldw46@gmail.com,
You can email us at support@watchfiremusic.com and we'll be glad to help you do this.
Also, you can change your email on watchfiremusic.com by logging into your account and editing.
Thanks!

Q

Is there any way I can listen to last week's song?


Watchfire Music responded on 02/20/2018
A

Hi Lemoyen,
Thanks for contacting us! Yes, you can listen to previous songs by clicking on this link: https://watchfiremusic.com/inspirational...

Q

Upon the Mountain by Peter Link May I hear it?


Watchfire Music responded on 02/20/2018
A

Yes you may. Thanks for asking. Just follow this link to listen to a sample of the song and then, if you like, you may purchase either the single of the song or the album -- either the CD or a digital download.

https://watchfiremusic.com/shop/albums/u...

Hope this helps!

Q

How do I pay for music


Watchfire Music responded on 02/20/2018
A

Once you click to put items in your shopping cart on our site, you are able to pay for the items by entering your credit card information when prompted on the purchase pages. Thanks for your interest!

Q

On what album does On Eagles wing appear?


Watchfire Music responded on 02/20/2018
A

February Update! You can now get "On Eagles Wings" on Julia Wade's new CD, Sunday Morning: click this link to the CD page: https://watchfiremusic.com/shop/albums/s...

and then click to listen and download the song: https://watchfiremusic.com/shop/songs/on...


Hi Anita,
On Eagles Wings appears in English on Lily Oyer's CD: http://watchfiremusic.com/album.php?dcid...
It also appears in Spanish on Julia Wade's "Alabado sea Dios" CD, entitled "En sus alas": http://watchfiremusic.com/album.php?dcid...
Finally, Julia has recorded the English version and it will appear on her next and forthcoming sacred solos CD. Release date TBA.
Thanks so much for your interest!

Q

I need to change my email to: sallysg26@gmail.com


Watchfire Music responded on 02/20/2018
A

Hi Sally!
We believe we have made the correct change for you. We'll email you to confirm the change.
Many thanks!

Q

How do I download the song I purchased this morning? Desiree Goyette “I Am The Lord”. It won’t let me create an account.


Watchfire Music responded on 02/20/2018
A

Dear Anonymous,

Please email us at support@watchfiremusic.com. We'll be able to look up your order, and help you create an accout as well as assign your purchase to your account.

But also -- there are 3 ways to access your download purchase:

You can access your downloads in three ways with each of your purchases:
1. At the point of purchase on the Order Confirmation Page — there is a button for every purchase on the right hand side — you might have to scroll down!
2. In your email confirmation, you receive download links again.
3. In your account on watchfiremusic.com. Just login to your account and you can retrieve your purchases there.

Please note that when you download, the files will transfer directly to your computer or mobile device, so you need to know where your downloads from the internet are automatically stored. For example, often a device is set to store downloads in the “Downloads” folder, the “Desktop” folder, or your “Documents" folder.

Enjoy the music!

Q

Is there a process for obtaining sheet music? I am chair of Music Committee of my church. Russ


Watchfire Music responded on 02/20/2018
A

Hi Russ! Thanks so much for your Fan Question. We apologize for not seeing this sooner!!!
We would love to welcome you to watchfiremusic.com and our store for Digital Sheet Music.

Basically, we have a strong left side bar search filter that helps you find music and music titles you may be looking for on any of our Shop pages (See the Shop dropdown on the Nav Bar at watchfiremusic.com.) You can also get an over view at our Shop Info page: https://watchfiremusic.com/shop-info/

We also offer a powerful resource for church committees and church musicians called Solo Thoughts. Our team of editors research and match 12 to 24 titles PER WEEK to match the each week of the Christian Science Quarterly Bible Lessons. You can find out about that at this link: https://watchfiremusic.com/solo-thoughts...

Finally, we'll email you a Welcome to WFM letter that is chock full of resources.
Thanks so much for your inquiry and you will hear from us via support@watchfiremusic.com.

Cheers!

Q

Is 2nd quarter 2018 SOLOTHOUGHTS out now?

This resource saves me! I adore it, and thank you for all the work you do to get it out to us.


Watchfire Music responded on 02/20/2018
A

Hi Susan!
Thanks for asking and for your very lovely comments! 2nd Quarter 2018 will be posted on Wednesday, February 21, 2018 -- tomorrow! Thanks again for your interest in the music and your use of Solo Thoughts! :)

Q

why do I have to give you my mastercard number just to be on your list to get you news ? Can't I give it to you when I order something?


Watchfire Music responded on 12/09/2017
A

Hi Janet!
No, you do not ever have to give your credit card number in order to join our email list. You may have seen the option to join our list while making a purchase and that may have confused the issue.

You can sign up for our our newsletters in the left column of the footer of our website, which shows on every page of the site. Or, you can sign up directly at this link: https://watchfiremusic.fanbridge.com/

We are happy to welcome you to our newsletter family!
Thank you!